Situation Room
In our situation room, we monitor weather patterns, seismic activity, and ISP outages. In the event of a known event, such as a hurricane, we identify clients at risk and prepare for the worst. This preparation includes verifying backups, initializing the last backup in the cloud (in case the client's building is compromised), shutting down the server in preparation of a power outage, and a number of other strategies intended to bring clients back online with minimal downtime.
A few recent weather events that we successfully prepared clients for include:
- Hurricane Patricia - October 2015
- Seattle Area Wind Storm - August 2015
- Houston Area Flooding - May 2015
A second use of the situation room is to assess and respond to catastrophic outages for individual clients. In the event of such a case, the emergency response team physically moves to the situation room. The emergency response team works together, pooling their expertise, talent, and strengths, to effectively diagnose and fix the issue. A designated person handles direct communication with the client and reports any progress or changes. All calls from the client and anyone involved with the issue (including vendors) are forwarded to the sit room, so the team has real-time knowledge of all areas of the issue.
Z Networks situation rooms are located:
- Marysville - WA
- Las Vegas - NV